How to get your PlanIt Pro credit when upgrading to PlanIt Earth

Eligible purchases you previously made in PlanIt Pro may count as credit toward your PlanIt Earth upgrade. The important part is making sure those purchases are visible under the same PlanIt account you use to upgrade.

We offer this credit as a thank-you to the photographers who supported PlanIt Pro over the years. PlanIt Earth is not simply a renamed version or a small update—it is a new generation that carries forward almost everything people depend on in Pro while adding a much broader set of planning tools:

PlanIt Earth = about 95% of PlanIt Pro + 3D Model + Location Explorer + 200% new features.

Because PlanIt Earth is a substantially larger new product, we cannot offer it free to every PlanIt Pro user. Instead, this credit is how we thank you for your earlier support, recognize your eligible PlanIt Pro purchases, and make the move to PlanIt Earth easier.

1. Register or sign in inside PlanIt Pro

Before checking your purchases, open PlanIt Pro and register a PlanIt account or sign in to your existing account.

This step is especially important for iOS users. Older App Store purchases may not be connected to a PlanIt account until you sign in and restore them.

Use the same PlanIt account throughout this process. Your purchase history, upgrade credit, and PlanIt Earth entitlement are all attached to that account.

2. Refresh your PlanIt Pro purchase history

In PlanIt Pro, open:

Menu › Profile › My purchases

Refresh the page and wait for the app to retrieve your orders. Confirm that all of your eligible PlanIt Pro purchases appear before continuing.

If an order is missing, check that you are signed in with the correct App Store account and the correct PlanIt account, then refresh the purchase page again.

3. Sign in on the PlanIt website

Open the PlanIt account page and sign in with the same PlanIt account you used in PlanIt Pro.

The upgrade section checks the eligible purchase history attached to your account. If credit is available, it is shown before you choose the Annual or Lifetime PlanIt Earth upgrade.

4. Complete the upgrade on this website

Because of online-store pricing and checkout limitations, Apple App Store checkout cannot subtract the account-specific credit calculated from your PlanIt Pro history. This does not mean there is a problem with your account or your previous orders.

To use the credit, stay signed in on this website, choose your PlanIt Earth upgrade, and complete checkout here. The website can calculate your individual credit and apply it to the displayed upgrade offer.

After payment or activation is complete, sign in to PlanIt Earth with the same PlanIt account to use the entitlement.